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Usage Policy
OfficeInAction.com (OIA) provides Internet World Wide Web office management utilities. OfficeInAction.com has certain legal and ethical responsibilities consisting with the use of its server and equipment involved in these services.

OfficeInAction.com general policy is to act as a provider of management utilities. OfficeInAction.com has specific ethical concerns regarding the use of its computers detailed below. OfficeInAction.com reserves the right to suspend or cancel a customer's access to any or all services provided by OfficeInAction.com when we decide that the account has been inappropriately used.

By Using OfficeInAction.com you are automatically bind to our Usage Policy.

Server Abuse

Any attempt to undermine or cause harm to a server, or customer, of OfficeInAction.com is strictly prohibited.

Unauthorized use of other people's accounts or computers OfficeInAction.com will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "Internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc.

Any unauthorized use of accounts or computers by a OfficeInAction.com customer, whether or not the attacked account or computer belongs to OfficeInAction.com, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.

IMPORTANT NOTE - OfficeInAction.com has the right to discontinue service, or deny access to anyone who violates our Policies or the terms and conditions shown below WITHOUT WARNING OR PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to violation of the terms outlined below.

Unacceptable uses also include, but are NOT limited to: Bulk emailing, unsolicited emailing, newsgroup spamming, pornographic content, illegal content, copyright infringement, trademark infringement, warez, cracks, software serial numbers, and/or anything else determined by OfficeInAction.com to be unacceptable use of OfficeInAction.com's services including abuse of server resources.

Accounts may be terminated that include the following content or which have links to the following content:

Providing material that is grossly offensive to the Web community including blatant expressions of bigotry, racism, hatred, or profanity. 

Use to promoting or providing instructional information about illegal activities, or promoting physical harm or injury against any group or individual. 

Stored material containing obscene nudity or pornographic material.

Stored material that exploits children under 18 years of age.

Acts of copyright infringement including offering pirated computer programs or links to such programs, information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities

OfficeInAction.com will be the sole arbiter as to what constitutes a violation of this provision.


Back-up/File Restores

The back-up system is in place primarily as a disaster recover system in case of a server crash or some similar catastrophe. As an added service, we do provide restoration of customer files when requested but it is not a priority. We charge $100-$150  per incident to perform backup recoveries. Customer understands that occasionally backups may even prove to be defective and use of our service is always at the customer's own risk. Customers are required to keep a current backup copy of their data at all times. Restores may not be the most recent copy available and/or certain situations may make a backup impossible to retrieve.


Payment Policies

All accounts are set up on a pre-pay basis. All pricing is guaranteed for the term of pre-payment. OfficeInAction.com reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. Ten days past due results in account deletion. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies OfficeInAction.com.com to request for termination of services. All payment is in U.S. currency. OfficeInAction.com will bill each client $10 per returned check, per wire transfer received and per late payment . $20 per credit card charge back received. All OfficeInAction.com accounts are setup on anniversary billing cycles. Your particular billing cycle corresponds to the contract length that was initially chosen at setup. Your account will automatically renew at this length. There is no fee to change to a shorter billing cycle at the end of the current cycle.  Please contact the billing department at billing@OfficeInAction.com.com if you have any questions.

30 DAY MONEY BACK GUARANTEE

Our service plans include a 30 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of the activation of your account. No refund is available after the 30th day. Our refund policy DOES NOT apply to any additional items or services; this includes but is not limited other services from 3rd party vendors, or anything else we provide for an additional fee above and beyond the basic service costs. Any requests for cancellation must be received in writing via email we have on file, regular mail or fax. Cancellations over the telephone are not accepted.


All Other Refunds


For customers who have purchased the Annual Plan and wish to cancel their accounts before the end of their plan, OfficeInAction.com.com will refund the balance (this does not include overage charges as described in the above paragraph, and additional outstanding item charges) of your account. If customers receive free domain registrations, customers will need to pay the prorate amount of the regular price of the domain registration fee, for the unused portion of the year. Please see our service page for current domain registration rate.

Cancellation notice, which must be given in written format, via email or regular mail (note: phone cancellation is not acceptable), will be in effect immediately upon receipt.  However, no refund will be given for the rest of the period in which the cancellation is given. The next monthly anniversary date will be considered your cancellation date..

Cancellation Require Written Notice! 
OfficeInAction.com requires any cancellation to be informed in written notice at least 7 days before the due date. If you cancel service with less than 7 days notice, OfficeInAction.com will charge half of the monthly fee or refund only half of the monthly fee charged on the due date. No refund will be issued for any cancellation after the due date, i.e. you will be responsible for charges for the period once the period has begun. Any cancellation notice must be confirmed by OfficeInAction.com (i.e. you must receive cancellation confirmation from OfficeInAction.com via email) before the due date.

The starting date for every account start from the time that we receive your order form and proceed the setup. Regardless whether you are using the account  or not, we will count the account as an active account until the cancellation have received.

If you have already cancelled your account but found that you are still being charged for your cancelled account, please contact us immediately. We will investigate your case right away, and if we found it to be an error on our part, we will refund you the over-charge. However, the maximum refund amount can only be up to two months. To get a refund, you must have on hand, our reply to your cancellation e-mail as proof of cancellation.


Intellectual Property Rights 

Material accessible to you through OfficeInAction.com's services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use OfficeInAction.com or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the OfficeInAction.com network. If you use a domain name in connection with OfficeInAction.com or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

Network Security

Customers may not use the OfficeInAction.com network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization's security policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. OfficeInAction.com will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.


IP Address Ownership

OfficeInAction.com shall maintain and control ownership of all IP numbers and addresses that may be assigned to you by OfficeInAction.com and OfficeInAction.com reserves, in its sole discretion, the right to change or remove any and all such IP numbers and addresses.


Lawful Purpose

OfficeInAction.com reserves the right to refuse service to anyone. Customers may only use OfficeInAction.com server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any materials as such described above is left entirely to the discretion of OfficeInAction.com management. Regardless of the place of signing this agreement, the client agrees that for purposes of venue this contract was entered into in Hawaii, and any dispute will be litigated or arbitrated in Hawaii. Defendants further waive all objections to venue and acknowledge that venue in any such litigation will be held in Hawaii courts. IN NO EVENT SHALL OfficeInAction.com'S MAXIMUM LIABILITY EXCEED TWO HUNDRED ($200.00) DOLLARS.

Indemnification

CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD OfficeInAction.com HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST OfficeInAction.com, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS OfficeInAction.com AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH OfficeInAction.com'S SERVER; (2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM OfficeInAction.com'S SERVER. 

Disclaimer

OfficeInAction.com WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. OfficeInAction.com MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. OfficeInAction.com DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY OfficeInAction.com AND ITS EMPLOYEES. OfficeInAction.com RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.

FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.

OfficeInAction.com reserves the right to add, delete, or modify any provision of our policies at any time without notice.

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