Note: This screen short shows
Eric's OIA account
If your company needs to put
up a knowledgebase or help desk, you can
organize all your help desk documents to a "Help
Desk" project which is set to share
to all users in your Group.
Also, to find a document is
really a snap because OIA comes with
a powerful search feature. You
can search for a document by any word in
the document title or even the document's
Don't worry, we have a complete
set of instructions on how to create your Help
Desk in our fully illustrated
Online Help Manual.